# OPPI | AI Decision Intelligence & Operations Platform for Hospitality > OPPI is an AI decision intelligence and operations platform for hospitality venues. It learns how your venue runs, then acts across rosters, stock, SOPs and compliance. Canonical URL: https://oppi.au/ Site index for agents: https://oppi.au/llms.txt --- Your venue's own AI. One venue, one model, less chaos: an AI-powered operations team that never sleeps. OPPI sits on top of your existing systems, acting as the active intelligence for your venue's DNA. It builds models from your trading history, weather, events and vehicle traffic, and driving inventory, labour, compliance and task management to a more productive end of day. Reimagine how you run your venue with OPPI Your venue's AI-powered operations team. OPPI never sleeps. [Get early access](https://oppi.au/getOPPI) [Book a demo](https://oppi.au/demo) 1. 01 Connect your stack. 2. 02 Configure OPPI's KPIs. 3. 03 It learns your venue. 4. 04 It runs the shift. 5. 05 You run the hospitality. oppiOS metrics: clicking a point on the day's revenue curve opens a task anchored to that moment oppiGPT answering a question about the week and generating a revenue-forecast artifact The Dream Engine review queue: deciding what OPPI learned overnight is allowed to become belief First, the important part #### You won't need any of this. Everything you just watched, OPPI can do on its own. The screens are for watching it think, not for driving it. Service hours belong to the floor, not to dashboards. How it works #### It runs on your venue's DNA. Your venue has two kinds of DNA, and OPPI models both. Internal: your POS, rosters, suppliers, menu and standards, read as one living model. External: the weather, local events and the foot traffic outside your door. Fused together, every decision knows your venue and the world it trades in. How it remembers #### It learns while you sleep. Overnight, OPPI consolidates the day into beliefs about your venue. Each morning it shows you what changed and asks before it believes it. You stay the editor of what your venue's AI holds true. How it forecasts #### It sees the day before it happens. Weather, local events, traffic and your own history, recalculated every 15 minutes. The forecast lands as a revenue curve, and staffing follows it. A quiet spell or a surge becomes a task before it becomes a problem. It comes to you #### Hands-off by design. OPPI speaks up when something needs a decision, and not before. Approve a staffing call or a task with one tap from your pocket. Set it to run on trust and it simply gets on with the day. What to expect #### The first weeks with OPPI. 01 Week one, it listens. OPPI connects to your stack and starts building Venue DNA from your history. 02 Week two, it speaks up. Forecasts, staffing calls and overnight reviews start arriving for your approval. 03 From there, it runs with you. Inventory, labour, compliance and tasks, driven from one model of your venue. [Get early access](https://oppi.au/getOPPI) #### MeetOPPI A venue OS powered by AI-Decision Intelligence unique to your venue. oppi v5.0 · servance.techagentic intelligence for hospitality How it works OPPI learns your venue's **DNA**. Then it works with it. The systems you already run, read as one model. OPPI connects to your POS, your suppliers, your rosters, and builds a working model of how your venue's DNA influences operations. Your menu, your team, your trading pattern, your standards. It projects demand from weather, events, foot traffic and your own history, recalculated every 15 minutes. Every decision your venue's AI-powered operations team makes comes from holistic perception of your venue and the world around it. Read on One model per venue · refined every shift Five operations ### One model. Five operations. #### Understanding Qualitative · quantitative A forecasting engine that watches the world around your venue. Weather, calendar, traffic and events, read against your own trading history. Decisions come from your venue as it actually runs, not an average of everyone else's. oppi / understanding LIVE Drawing Understanding Fig 01 / 04 Scale 1:1 Rev v3.4 #### Managing KPI vs projection · live A working memory that understands what needs to be done, and by when. End to end management of every shift. The gap is closed before you would have seen it open. oppi / managing LIVE Drawing Managing Fig 02 / 04 Scale 1:1 Rev v3.4 #### Delegating Acts · nudges · asks A task engine that delegates to the right person at the right time, inside the business or out. You set the line, and it moves as trust is earned. oppi / delegating LIVE Drawing Delegating Fig 03 / 04 Scale 1:1 Rev v3.4 #### Generating SOP · checklist · document A writing engine that turns your venue's data into the documents your team works from. When the venue changes, the paperwork already has. oppi / generating LIVE Drawing Generating Fig 04 / 04 Scale 1:1 Rev v3.4 #### Evolving Overnight · always on The fifth operation runs while you sleep. The night below is how 05 #### Evolving 1. 01 Working memory 412 covers · 1,284 events 2. 02 The shift, captured Story · numbers · both filed 3. 03 Numbers meet words 2 reads · fused 4. 04 The what-ifs, rehearsed 37 what-ifs · held 5. 05 Only proof survives 12 reinforced · 2 retired 6. 06 Morning already knows v3.4 · live by open While you trade, every cover, docket and hold on the pass lands in working memory, exactly as it happened. At close the whole shift is filed twice, once as the story and once as the numbers. What the numbers say is laid over what the shift felt like, and neither is trusted on its own. Rain at lunch, footy two streets over: dozens of shifts you haven't had yet, rehearsed and held for testing. Whatever keeps proving true is kept, whatever doesn't is dropped, and nothing gets treated as fact. By the time you open, today's tasks, tomorrow's prep and next week's roster and orders are already redrafted, *waiting* *on* *your* *approval*. So you walk in already ahead. What it runs Four jobs. **One** **nervous** **system.** Every domain runs from the same Venue DNA. The forecast that sizes Friday's roster is the same one raising Thursday's order. Demand #### Your week, already on the board. Covers by the hour, three weeks out. The model reads the weather, the fixture list and every service you've ever traded, and it can tell this Friday from the last one. Nowcast · 21-day forecast Labour #### Your roster, priced before it's posted. Every shift has to earn its place. The draft comes off the demand curve, is costed as a share of takings, and gets trimmed while there's still time to fix it. Roster vs forecast · live Inventory #### Your stock, always one order ahead. Pars move with the forecast, not the calendar. The order goes out while you're mid-service, and when the truck arrives the delivery is read line by line against its docket. Par · reorder · docket check Knowledge #### Your playbook, never out of date. SOPs, checklists and training docs written from how your venue actually runs: versioned · published · read back every shift. SOP-041 · v3.3 live The SOP it publishes tonight is the procedural memory it reads tomorrow. Up and running 15 min setup A working model of your venue on day one, built from your own trading data. One sign-in to the tills and tools you already run. 60 sec Every figure re-checked 8% Labour cost down 14% COGS down 9+ hrs Admin returned, weekly Typical results once the model has a few weeks of your trade. Operations **Your** **stack** **stays.** OPPI runs your venue across all of it. No rip-and-replace, no new till, no training day. OPPI is software that understands your venue, not software your venue has to understand. It reads what your venue already knows: the till · the roster · the weather outside · the match down the road. It reasons like the sharpest GM you've ever worked a service with. And it gets through the work like a machine, because it is one. This is *Active* *Venue* *Intelligence*. Your stack · live OPPI · Active Venue Intelligence POS Read 60s ago Rostering Synced 09:12 Suppliers Order raised Delivery Docket checked Accounting Reconciled Any system with an API 01 · Procedural Memory Build your own agents. Or let OPPI discover them. Drag a workflow together on the canvas: triggers · data reads · AI skills · decisions · human gates, drawn from a catalogue of 55 tools and ready-made templates. Teach OPPI a skill in three steps: purpose, data, method. And when your team repeats the same fix shift after shift, OPPI writes it up as a Best-Known Method and asks before promoting it into a runnable procedure. 55 tools · Skill Builder · promoted with approval Workflow canvas · run 118 Trigger When labour runs over 32% Read Roster · forecast · sales pace AI skill Trim or hold · CCR 84 Human gate APPROVED ✓ Manager approves Act Send Mia home 21:00 · saves $86 Discovered Emerging · Established · Entrenched BKM-014 · 12 episodes · promoted with approval 02 · Task Manager Every task routed, watched, and verified done. OPPI raises work beside the work your team raises: labour calls like send Mia home at nine and save $86 · stock checks · compliance holds. Escalation and elevation rules move a stuck task up before it costs you, and nothing counts as done until it passes verification. Checklists carry streaks, recurrence and photo evidence, in views that run from list to Gantt. Escalate · elevate · verify · auto-assign Command Centre · live AI Send Mia home at 21:00 · saves $86 VERIFIED ✓ AI Cool room 2 at 5.1°C · check the seal ESCALATED TEAM Line clean · photo evidence STREAK ×14 AI EOD variance $31.40 · reconcile NEEDS VERIFICATION Auto-create on · auto-assign on · auto-learn on 1 barrier held 03 · Dashboard+ Today, called hour by hour. Yesterday, sealed. One band chart holds revenue, transactions and weather-adjusted demand, with the Action Horizon queuing the next intervention before it is due. The rundown reads the day hour by hour, revenue against labour, a NOW chip on the hour you are standing in. See a point you do not like, click it, and it is a task. Past days seal into a Frozen Record you can step back through. Action Horizon · hourly rundown · Time Machine Today · live Demand · weather-adjusted Rain 12:00 07:00 12:00 18:00 23:00 17:00 $1,840 24.1% 18:00 $2,310 27.9% 19:00 $2,640 31.2% → Task raised NOW 20:00 $2,150 26.4% Yesterday sealed · Frozen Record Action Horizon · 3 queued Operations 01/03 The plan moved first The day changes. Your venue **already moved.** A no-show chef. A big match two streets over. Rain at lunch. OPPI reads the signal, recalls what your venue did last time, and recuts the roster, the prep and the orders before any of it lands. You handle only what OPPI cannot see. One Monday · annotated - 09:12 Rain radar: cell over the venue by 12:00 - 09:12 Belief recalled: rain cuts Monday lunch 22% (0.82) - 09:14 Roster trimmed one casual · manager nudged - 09:15 Prep list recut · order held at supplier cutoff - 15:41 Episode logged · belief reinforced Operator health ### And the metrics that never make it to a dashboard. [Why we built this](https://oppi.au/about) Decision fatigue Low Bandwidth Open Free time Back Sunday dread Gone Getting started ### From chaos to **control** in three steps. 01 #### Connect your systems OPPI plugs into your POS, suppliers, rostering, and delivery platforms. Onboarding is self-serve. We'll handle setup if you'd like us to. 02 #### OPPI learns your venue It maps your patterns: margins, peak periods, prep times, roster shapes, and local demand signals. Nothing to configure; your Venue DNA builds on its own. 03 #### You get back to the floor OPPI runs the back office: margin watch · ordering · promotions · planning. Proactively, and always with you holding the final call. You approve every action. Encrypted. Deletable on demand. [Get early access](https://oppi.au/getOPPI) New venues Open under twelve months? Six months of oppiOS free, if approved. [See the program](https://oppi.au/new-venue-program) Existing venues Already trading? Start for free. [Get early access](https://oppi.au/getOPPI#signup) FAQ ### Your questions answered. What does OPPI actually do day to day? It drafts rosters, tracks and reorders stock, manages tasks end to end, summarises the financial admin, and flags problems before they get expensive. We want OPPI to be as versatile as you are behind a screen. So we are working hard on giving it the best of guardrails to achieve that. You stay in control and can override anything. Will it connect to the systems we already use? Yes. POS, rostering, delivery, accounting, and more — if it has an API, we can connect it, usually within days. What if OPPI gets a recommendation wrong? OPPI proposes, you decide. Nothing changes in your systems without your approval. Is our venue data safe? Your data is encrypted, and you can request full deletion at any time. Security is a core requirement, not a feature. Do we need to be technical to run it? No. Onboarding is self-serve. We'll handle setup if you'd like us to. How soon does it start being useful? Ready in a day. Onboarding is self-serve. We'll handle setup if you'd like us to. What does it cost? It's free — because we know it's new. But it's bloody good. So we will charge soon. $40/week is what our initial cohort has recommended. That includes oppiGPT, plus on-demand usage when you want more. Anything OPPI does on its own accord is in the subscription, not on demand. New venues open under twelve months can apply for six months of oppiOS free, if approved. How often is it actually watching the numbers? Every 60 seconds, and 15 minutes at most. You don't wait for a weekly pack or a quarterly review. Will this replace my managers? It's capable of both. We don't recommend it. Let humans do human things. Let AI do AI things. Go get that person's number. Does it work for a single venue? One venue is enough. OPPI learns that venue's operating DNA first. Groups get the same brain in every site, not a dashboard rollup. Early access Your venue has DNA. Make it **talk** with **OPPI.** Get early access before the public release. No payment, no contract. No worries. [Get early access](https://oppi.au/getOPPI) Venue DNA · learning every shift