# OPPI Hub — Automation Controls | OPPI

> Set OPPI's confidence thresholds and automation boundaries. Decide what runs on its own, what escalates, and which actions always need a human.

Canonical URL: https://oppi.au/oppios/oppi-hub
Site index for agents: https://oppi.au/oppios/llms.txt

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[oppiOS · all modules](https://oppi.au/oppios) MOD · oppi-hub

## OPPI HUB

Customise your AI experience and automation boundaries

Configure OPPI's personality, behaviour, and automation thresholds. Set confidence levels for auto-implementation, define urgency triggers, and control which actions require human approval.

Capabilities

1.  01

    #### Personality Controls

    Adjust how OPPI communicates - from formal to friendly, detailed to brief.

2.  02

    #### Brand Voice

    Customise OPPI's tone to match your venue's unique personality.

3.  03

    #### Communication Style

    Set preferences for how updates and insights are delivered.

4.  04

    #### Learning Preferences

    Control how OPPI learns from your operations and feedback.

5.  05

    #### Automation Thresholds

    Set Clementine Confidence Rating (CCR) thresholds that determine when OPPI auto-implements vs. creates tasks.

6.  06

    #### Action Controls

    Define which action types OPPI can execute automatically and which require human approval.

In practice

1.  01

    #### Brand Voice

    Ensure all AI communications match your venue's personality and tone.

2.  02

    #### Communication Tone

    Set the right balance of professionalism and warmth for your team.

3.  03

    #### Venue Personality

    Customise how OPPI interacts based on your venue's culture.

4.  04

    #### Auto-Implementation

    Let OPPI handle routine adjustments when confidence exceeds your threshold.

5.  05

    #### Team Tasking

    OPPI creates actionable tasks for your team when human judgment is needed.

oppiOS / oppi-hub

### OPPI HUB

Capabilities

06

In practice

05

Route

/oppios/oppi-hub

Status

Active

Get started

### Run OPPI HUB on your venue.

[Get early access](https://oppi.au/getOPPI#signup) [All modules](https://oppi.au/oppios)

OPPI HUB · oppiOS module

### Who Uses OPPI Hub

Configure once at the top, experience everywhere below. Each role interacts with OPPI Hub differently.

#### Owners & Senior Managers

Set boundaries

##### Set Global Thresholds

Define baseline confidence and urgency thresholds that apply across all venues

##### Configure Brand Voice

Establish the communication personality that reflects your organisation's culture

##### Define Automation Boundaries

Decide which action types require human approval vs. auto-implementation

##### Review Threshold Analytics

Monitor how often OPPI auto-implements vs. creates tasks based on your settings

##### Approve High-Stakes Changes

Receive escalations for actions that exceed risk tolerances

#### Venue Managers

Fine-tune locally

##### Fine-Tune Venue Settings

Adjust personality and thresholds within owner-defined boundaries for your venue

##### Monitor Auto-Actions

Track what OPPI is implementing automatically based on CCR thresholds

##### Review Assigned Tasks

See tasks OPPI created when confidence was below threshold

##### Adjust Urgency Sensitivity

Calibrate how aggressively OPPI should act on time-sensitive items

##### Quick Presets

Switch between Professional, Friendly, or Efficient modes for service periods

#### Team Members

Receive results

##### Receive OPPI-Style Notifications

Get updates and task assignments in the tone configured by management

##### Complete Assigned Tasks

Action items that required human judgment appear in their task list

##### Understand Why Tasks Exist

OPPI explains its reasoning when confidence was below threshold

##### Consistent Communication

Experience the same brand voice across all OPPI touchpoints

##### Feedback Loop

Task completion data helps OPPI learn and refine future confidence scores