# Institutional Knowledge | oppiOS | OPPI

> What your best people know, kept by the venue.

Canonical URL: https://oppi.au/oppios/outcomes/knowledge
Site index for agents: https://oppi.au/oppios/llms.txt

---
Outcome

## Institutional Knowledge

Your best people leave. What they knew stays. House rules, SOPs and the way you work, kept by OPPI.

Situations

### What changes.

1.  Know-how that leaves with your best people.

    House rules OPPI remembers and uses.

2.  SOPs in a folder nobody opens.

    Workflows it can run, step by step.

3.  The same question, asked every shift.

    SOPs drafted for you to approve.

-   SOPs drafted for you
-   Workflows that run themselves
-   Rules used when it answers

Runs through

-   [oppiGPTAnswers from your venue's own record and rules.](https://oppi.au/oppios/oppigpt)
-   [PlaybooksRuns procedures on demand or on a schedule.](https://oppi.au/oppios/playbooks)
-   [SOP ManagerDrafts SOPs for you to approve, one step to a checklist.](https://oppi.au/oppios/sop-manager)

[On the film](https://oppi.au/outcomes#knowledge)