The pass at a Melbourne venue, mid-service. A tablet on its stand and dockets on the rail.

    Jenson Hemsley

    We saw the algorithms that ran the day.

    How

    Experience.

    Years on the floor.

    Opens before the sun.

    Services held together by memory.

    Running a venue is not cut this, order that.

    It is the small moments.

    The hospitality.

    The heartbeat of hospitality is those

    1%ers.

    How do we protect that?

    We point the intelligence at the operations.

    The cut. The order. The roster. The compliance.

    The person is free for the hospitality.

    The 1% stays theirs.

    We treat the venue as a living thing.

    Labour, stock, service and compliance are one body.

    A change in one is a change in the whole.

    The loop is simple.

    Keep OPPI healthy.

    Keep your venue healthy.

    Keep you healthy.

    A fed, current, confident OPPI notices the roster drift before you do.

    A healthy venue stops asking you to hold it together with memory and adrenaline.

    And you get the hours back.

    The ones that used to disappear into Sunday dread.

    Keep it fed. It keeps you.

    OPPI is an AI decision intelligence and operations platform for hospitality venues.

    Intelligence carries the operations, so the people can stay with the hospitality.

    Founder
    Jenson Hemsley
    Over a decade in hospitality operations.
    Entity
    Servance Pty Ltd, trading as OPPI
    ABN
    98 689 020 237
    ACN
    689 020 237
    Built in
    Melbourne, Australia

    Team

    Lean, but mean.

    1. Made of

      A sports-analytics professional on the tech side.

      Live scores, live pressure, and calls that cannot wait until Monday.

    2. Filled with

      15+ years of modern hospitality management.

      Opens, closes, labour, stock, and the guest in front of you.

    3. Topped with

      Applied agentic engineering.

      The craft of systems that act, not dashboards that wait to be checked.

    The end of a trading day. The manager at the end of the counter with a laptop, invoices and the float.

    OPPI

    Built in Melbourne.