AI operations manager
Every venue needs an operations manager.Now every venue can have one.
An operations manager watches the numbers, briefs the team, chases the work and flags what is going wrong. OPPI does that job for hospitality venues, every shift, and hands the calls that need judgement to you.
OPPI connects to Square or Lightspeed Restaurant (K-Series) and Deputy or Tanda, builds a model of how your venue trades, and gets to work. Sales, labour and stock are checked at most every 15 minutes. Nothing changes in a connected system without approval.
The job, done every shift
It watches the numbers between reports
Revenue, labour and stock checked at most every 15 minutes. When a trend slips, OPPI raises it during the week, not in next week's report.
PerformanceIt briefs the team before service
Covers expected, prep priorities, who is on and what to watch, written for the shift ahead. No dashboard digging.
Dashboard+It routes the work and follows it up
Tasks dispatched by role, proximity, workload and competency, then tracked to completion with escalation built in.
SynapseIt escalates what needs a person
Every autonomous action is scored for confidence and consequence before it runs. Grey areas go to a manager. You approve, it executes.
Confidence Engine
Questions
- What is an AI operations manager?
- An AI operations manager is software that does the monitoring and coordination work of a venue operations manager: watching sales, labour and stock, briefing the team, routing tasks and flagging problems early. OPPI does this for hospitality venues and escalates the decisions that need judgement to a person.
- Does OPPI replace my managers?
- No. OPPI takes the watching, drafting and chasing off your managers so they can run the floor. It proposes, people decide.
- Is it built for Australian venues?
- Yes. OPPI is built in Melbourne by Servance Pty Ltd. It connects to Square, Lightspeed Restaurant (K-Series), Deputy and Tanda, and tracks Australian compliance such as RSA, food safety and council permits.
- What does it cost?
- OPPI is invite only. Come in through a venue already on OPPI, apply as a design partner, or join the waitlist. The first six months are on us.
Put an operations manager on every shift.
See oppiOS run a real venue in a 30-minute walkthrough.