Every venue needs an operations manager.
Now every venue can have one.
An operations manager watches the numbers, briefs the team, chases the work and flags what is going wrong. OPPI does that job for hospitality venues, every shift, and hands the calls that need judgement to you.
OPPI connects to Square or Lightspeed Restaurant (K-Series) and Deputy or Tanda, builds a model of how your venue trades, and gets to work. Sales, labour and stock are checked at most every 15 minutes. Nothing changes in a connected system without approval.
- 01
It watches the numbers between reports
Revenue, labour and stock checked at most every 15 minutes. When a trend slips, OPPI raises it during the week, not in next week's report.
Performance - 02
It briefs the team before service
Covers expected, prep priorities, who is on and what to watch, written for the shift ahead. No dashboard digging.
Dashboard+ - 03
It routes the work and follows it up
Tasks dispatched by role, proximity, workload and competency, then tracked to completion with escalation built in.
Synapse - 04
It escalates what needs a person
Every autonomous action is scored for confidence and consequence before it runs. Grey areas go to a manager. You approve, it executes.
Confidence Engine
- What is an AI operations manager?
- An AI operations manager is software that does the monitoring and coordination work of a venue operations manager: watching sales, labour and stock, briefing the team, routing tasks and flagging problems early. OPPI does this for hospitality venues and escalates the decisions that need judgement to a person.
- Does OPPI replace my managers?
- No. OPPI takes the watching, drafting and chasing off your managers so they can run the floor. It proposes, people decide.
- Is it built for Australian venues?
- Yes. OPPI is built in Melbourne by Servance Pty Ltd. It connects to Square, Lightspeed Restaurant (K-Series), Deputy and Tanda, and tracks Australian compliance such as RSA, food safety and council permits.
- What does it cost?
- OPPI is free during early access. New venues open under twelve months can apply for six months of oppiOS free through the New Venue Program.
Put an operations manager on every shift.
See oppiOS run a real venue in a 30-minute walkthrough.