Pay only for what arrived

• BeforeInvoices paid on trust, never checked against the docket

  With oppiPantryEvery line matched to what was ordered and what arrived

• BeforeShorts noticed at the door, forgotten by the bill

  With oppiPantryA short at the door becomes a drafted credit request

• BeforeCredits owed that nobody ever chases

  With oppiPantryCredits owed on the record, netted off the next batch

• At the door

  Short at the door. Credit drafted there.

  Each line on the delivery is checked as it comes in: short, damaged, to follow. What is short becomes a credit request to the supplier, drafted while the driver is still at the back door.

• On the bill

  You pay for what came through the door.

  When the invoice lands, every line is matched to the order and the delivery. A line billed for stock that never arrived is flagged before a manager is asked to approve it.

• In the batch

  Credits owed come off the next payment.

  Credits owed sit on each supplier's record until they are settled. When approved invoices batch, the credits are netted off, so the money comes back without a phone call.

• Invoices on the benchInvoices and accounts payableRead. Matched. Approved. Batched. Paid.
• The whiteboardSupplier communicationsProcure. Chase. Negotiate.
• The screen on the wallAsk OPPIAsk what is waiting. Say yes from the chat.

Questions.

What if a supplier charges above our agreed price?

It is flagged. Price watch marks any cost charged above the price you agreed, and it stays on that supplier's record beside their shorts and credits owed.

Do I have to approve every invoice myself?

No. An invoice that matches within your tolerance is approved on match. The rest wait for a manager, in oppiPantry or from the chat with Ask OPPI.