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    oppiOS / Comms

    The floor, in one conversation.

    Kitchen, bar, and front of house.

    A note before service.

    A debrief after close.

    OPPI speaks only where you let it.

    Channels

    Ava

    Venue

    People

    Groups

    Harbour Street Bistro, signed in as Priya Nair (manager)Example venue. Illustrative data.

    Channels

    A channel for the venue. One for each department. One for whoever needs one.

    Channels come in four kinds: direct, group, venue-wide and an updates channel. Department channels for front of house, back of house and management take their members from HR, so nobody maintains a list.

    OPPI in the room

    Present, on your terms.

    For each channel you decide how OPPI engages: always, only when mentioned, or never. You decide what memory it may use, none, operational or full, and how sensitive the channel is. In conversation it goes by Ava. When a question needs the full assistant, it hands off to oppiGPT.

    Inbound

    Email and SMS land in the channel.

    The venue has its own mail inbox. Inbound email and SMS arrive as messages, with attachments, so a supplier's email and a staff text are in the same place as the conversation about them.

    Cadence

    A brief in the morning. A debrief at night.

    OPPI's briefing schedule is set in the control panel: a morning brief at seven by default, an end-of-day debrief at ten, a tone from professional to casual, a style from minimal to detailed. Approvals, alerts and escalations gather in the notifications centre.

    What it does

    Everything Comms handles.

    1. 01

      Four channel kinds

      Direct, group, venue and updates.

    2. 02

      Department channels

      FOH, BOH and management, membership from HR.

    3. 03

      OPPI per channel

      Engagement, memory access and sensitivity set for each channel.

    4. 04

      Email and SMS in

      A venue inbox; inbound messages with attachments.

    5. 05

      Briefing cadence

      Morning brief and end-of-day debrief on a schedule, in a tone you choose.

    6. 06

      Notifications centre

      Approvals, alerts and escalations in one place.

    In practice

    Comms on a real shift.

    1. 01

      Seven in the morning

      The morning brief arrives in the channel before the manager does.

    2. 02

      A supplier emails

      It is in the channel with the conversation about it, attachment included.

    3. 03

      A question in the kitchen channel

      OPPI answers if the channel lets it, or stays quiet if it does not.

    Tech specs

    Family
    Capabilities
    Status
    Live in oppiOS
    Lives at
    Channels, with settings; notifications at the notifications centre.
    Channel kinds
    Direct, group, venue, updates; department channels take members from HR.
    OPPI engagement
    Always, on mention or never; memory access off, operational or full; per channel.
    Inbound
    Email via the venue's inbox, and SMS.
    Cadence
    Morning brief and end-of-day debrief, times and tone set in the control panel.

    Questions

    Is this a replacement for our group chat?
    It is the venue's messaging inside oppiOS, with OPPI as a participant you control. Whether it replaces the group chat is up to the venue.
    Can I stop OPPI reading a channel?
    Yes. Set engagement to never and memory access to off for that channel.
    Why does it call itself Ava in conversation?
    Ava is the conversational name. The platform is OPPI; the settings still say OPPI.

    One place the venue talks.

    Channels, inbound email and SMS, and OPPI on your terms.

    Comms · oppiOS