OPPI HUB
Customise your AI experience and automation boundaries
Configure OPPI's personality, behaviour, and automation thresholds. Set confidence levels for auto-implementation, define urgency triggers, and control which actions require human approval.
- 01
Personality Controls
Adjust how OPPI communicates - from formal to friendly, detailed to brief.
- 02
Brand Voice
Customise OPPI's tone to match your venue's unique personality.
- 03
Communication Style
Set preferences for how updates and insights are delivered.
- 04
Learning Preferences
Control how OPPI learns from your operations and feedback.
- 05
Automation Thresholds
Set Clementine Confidence Rating (CCR) thresholds that determine when OPPI auto-implements vs. creates tasks.
- 06
Action Controls
Define which action types OPPI can execute automatically and which require human approval.
- 01
Brand Voice
Ensure all AI communications match your venue's personality and tone.
- 02
Communication Tone
Set the right balance of professionalism and warmth for your team.
- 03
Venue Personality
Customise how OPPI interacts based on your venue's culture.
- 04
Auto-Implementation
Let OPPI handle routine adjustments when confidence exceeds your threshold.
- 05
Team Tasking
OPPI creates actionable tasks for your team when human judgment is needed.
oppiOS / oppi-hub
OPPI HUB
- Capabilities
- 06
- In practice
- 05
- Route
- /oppios/oppi-hub
- Status
- Active
Who Uses OPPI Hub
Configure once at the top, experience everywhere below. Each role interacts with OPPI Hub differently.
Owners & Senior Managers
Set boundaries
Set Global Thresholds
Define baseline confidence and urgency thresholds that apply across all venues
Configure Brand Voice
Establish the communication personality that reflects your organisation's culture
Define Automation Boundaries
Decide which action types require human approval vs. auto-implementation
Review Threshold Analytics
Monitor how often OPPI auto-implements vs. creates tasks based on your settings
Approve High-Stakes Changes
Receive escalations for actions that exceed risk tolerances
Venue Managers
Fine-tune locally
Fine-Tune Venue Settings
Adjust personality and thresholds within owner-defined boundaries for your venue
Monitor Auto-Actions
Track what OPPI is implementing automatically based on CCR thresholds
Review Assigned Tasks
See tasks OPPI created when confidence was below threshold
Adjust Urgency Sensitivity
Calibrate how aggressively OPPI should act on time-sensitive items
Quick Presets
Switch between Professional, Friendly, or Efficient modes for service periods
Team Members
Receive results
Receive OPPI-Style Notifications
Get updates and task assignments in the tone configured by management
Complete Assigned Tasks
Action items that required human judgment appear in their task list
Understand Why Tasks Exist
OPPI explains its reasoning when confidence was below threshold
Consistent Communication
Experience the same brand voice across all OPPI touchpoints
Feedback Loop
Task completion data helps OPPI learn and refine future confidence scores