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    oppiOS / Playbooks

    The way you run service.

    Write the shift once.

    OPPI runs it on time, or when you ask.

    Scenario
    Harbour Street Bistro · Fri 11:46 · Example venue. Illustrative data.
    Workflows & skills

    Procedural memory

    1 thing needs you

    Each one has paused and is waiting on your call.

    6 workflows · 4 on

    Coming up

    Last 7 days

    Oppi ran 6 times

    Finished

    4

    Needed you

    1

    Failed

    1

    Your library

    Workflows on
    4
    Drafts never switched on
    1
    Skills you built
    4
    Skills never used
    1

    What Oppi has worked out

    Oppi does not learn from your workflows yet. Once runs have been accumulating for a while, patterns it spots, routines that keep working and ones that keep failing, will show up here for you to approve.

    The builder

    A procedure is steps. Write them once.

    The procedure builder lays a routine out step by step, in the venue's own words. Skills are the reusable pieces, a check, a message, a task to raise, and a skill builder keeps them consistent across procedures.

    Workflows

    Stack procedures into the shape of a shift.

    Workflow stacks put procedures in order: an opening workflow, an event-night workflow, a closedown. One stack, many procedures, each still editable on its own.

    Rehearsal

    Rehearse it before OPPI runs it.

    A rehearsal walks a procedure through without consequences, so you see what it would raise and to whom. Every real run is recorded in a runs table: what ran, when, and how it finished. Nothing runs that has not been seen.

    From chat

    Or just ask for one.

    In oppiGPT, ask for a playbook and a wizard drafts the procedure in the conversation. You confirm each action before it exists.

    What it does

    Everything Playbooks handles.

    1. 01

      Procedure builder

      Steps, in order, in the venue's words.

    2. 02

      Skill builder

      Reusable pieces that many procedures share.

    3. 03

      Workflow stacks

      Procedures composed into an opening, a service, a closedown.

    4. 04

      Rehearsal

      Run it without consequences and see what it would do.

    5. 05

      Run history

      Every run recorded: what, when, how it ended.

    6. 06

      Scheduling

      The procedure engine runs procedures on a schedule or on demand.

    In practice

    Playbooks on a real shift.

    1. 01

      Opening

      The opening workflow runs at the set time: the checks raised, the messages sent, the tasks on the board before the first person is in.

    2. 02

      Event night

      A stack built for a big night runs once on the night and rehearsed the week before.

    3. 03

      A new routine

      Describe it to oppiGPT, confirm the steps, rehearse it, schedule it.

    Tech specs

    Family
    Features
    Status
    Live in oppiOS
    Lives at
    oppiOS, Procedural Memory.
    Formerly
    The Playbooks module. Its historical playbook data is kept; the builder, skills, workflows and rehearsals replaced it.
    Runs by
    The procedure engine, on a schedule or when asked.
    Drafting
    By hand in the builder, or from a conversation in oppiGPT.

    Questions

    What happened to Playbooks?
    The original Playbooks module was retired inside the product and replaced by Procedural Memory in oppiOS, which is what this page describes. The name stays on the website because it is the name venues know. Old playbook records are kept for reference.
    Does a procedure act on my systems?
    It raises tasks, sends messages and runs checks inside oppiOS. You rehearse it first, and every run is recorded.
    Can I build one without writing steps by hand?
    Yes. Ask oppiGPT for a playbook and confirm the steps it proposes.

    Write the routine. OPPI keeps it.

    Procedures, skills and workflows the venue can rehearse and run.

    Playbooks · oppiOS